Privacy Policy - Play Hardscapes
Effective Date: 12/27/2024
1. Introduction: Play Hardscapes is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines our practices concerning collecting, using, and disclosing your information through our website, services, and communications.
2. Information Collection and Use: We collect various types of information to provide and improve our service to you. This includes, but is not limited to:
* Personal Data (such as name, email address, phone numbers, and contact details)
* Usage Data (information on how our services are accessed and used)
* Cookies and Tracking Data
3. SMS and Email Communications:
* With your consent, we collect and use your phone number to send SMS notifications regarding your project proposals and updates
* These notifications are purely informational, such as alerting you when a proposal has been emailed
* You can opt out of SMS notifications at any time by contacting us
* Standard message and data rates may apply from your carrier
* We use trusted third-party service providers to deliver these communications
4. Data Use: The information we collect is used for various purposes:
* To provide and maintain our service
* To notify you about changes to our service
* To provide customer support
* To send you project-related communications via email and SMS
* To gather analysis or valuable information so that we can improve our service
* To monitor the usage of our service
* To detect, prevent, and address technical issues
5. Data Sharing: We do not sell or rent personal information to third parties. We may share your information with:
* Trusted service providers who assist us in operating our services, conducting our business, or servicing you (such as SMS and email service providers)
* Legal authorities if required by law or in response to valid requests by public authorities
6. Data Security: The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Changes to This Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us: If you have any questions about this Privacy Policy, including opting out of communications, please contact us.